68 N. Cooper Street
Memphis, TN
38104
By using our services, you acknowledge that you have read, understood, and agreed to these Terms. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind them to these Terms.
We reserve the right to update, modify, or change these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
If you do not agree to the modified Terms, you must stop using our services. We encourage you to review these Terms periodically to stay informed of any updates.
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not engage in any activity that could damage, disrupt, or interfere with the proper functioning of our website or services.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify us immediately.
We reserve the right to suspend or terminate your access if we determine that you have violated these Terms, engaged in fraudulent activity, or used our services in a way that may cause harm to others.
Misuse of our services, including attempting to gain unauthorized access, distributing harmful software, or violating intellectual property rights, may result in legal action.
Certain features of our services may require payment or subscription fees. By purchasing a product or service, you agree to provide accurate and complete billing information, including a valid payment method.
Payments are processed through third-party payment providers. We are not responsible for errors, payment failures, or unauthorized transactions processed by these providers.
Subscription services may be billed on a recurring basis. You can manage or cancel your subscription at any time according to our cancellation policy. Fees are non-refundable except as required by law.
We reserve the right to modify pricing or introduce new fees. Any pricing changes will be communicated in advance, allowing you to cancel before new rates take effect.
All content, trademarks, logos, and intellectual property on our website are the exclusive property of axom or its licensors. You may not copy, distribute, modify, or create derivative works without prior written consent.
Use of our services does not grant you ownership of any intellectual property rights. Unauthorized reproduction or distribution of our content may result in legal action.
If you believe that any content on our website infringes your intellectual property rights, please contact us with detailed information so we can investigate and take appropriate action.
Limited, non-exclusive licenses may be granted for specific uses upon request. However, such permissions must be obtained in writing and may be subject to additional terms.
Our services are provided on an “as is” and “as available” basis. We do not guarantee that our website will be error-free, uninterrupted, or meet your expectations.
To the fullest extent permitted by law, axom shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our services.
This includes, but is not limited to, data loss, business interruption, or any issues caused by third-party services or software. Your use of our services is at your own risk.
If any limitation of liability is found unenforceable in your jurisdiction, our total liability shall not exceed the amount you paid for our services in the last six months.
These Terms shall be governed by and interpreted in accordance with the laws of Tennessee. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of Tennessee.
If a dispute arises, we encourage you to contact us first to seek a resolution informally. If an agreement cannot be reached, legal proceedings may follow as outlined in this section.
You agree to waive any right to participate in class-action lawsuits against us. Any claims must be filed individually, not as part of a collective or representative action.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
axom – Professional Consulting | axomusa.com
axom
Professional Consulting Services
Terms & Conditions
axomusa.com
axom – Professional Consulting | axomusa.com
axom Terms and Conditions
1. Billing Rate
All services provided by axom are billed at our standard hourly rate of $150 per hour, unless otherwise
specified in writing. This rate reflects not only time spent but also the advanced expertise, technologies,
and professional resources brought to each engagement.
2. Cancellation Fee
If you commit to hiring axom for services but subsequently cancel or fail to proceed, a $250
cancellation fee will apply.
3. Response Time
Clients must provide feedback or responses to deliverables and communications within 24–48 hours,
including weekends. Failure to comply will result in all outstanding payments becoming immediately
due.
4. Content Notice
Clients are required to provide at least 48 hours’ notice for any new content requests or changes,
except in cases of emergencies. Emergencies will be reviewed and vetted by our internal Ethics Team
for approval.
5. Ethics and Consultant Abuse
axom maintains a zero-tolerance policy toward consultant abuse. All communication must remain
respectful and professional. We will not respond to statements formatted as demands with no context.
Professional communication is a requirement for continued service, and repeated violations may result
in suspension or termination of services.
6. Confidentiality
All materials, communications, and deliverables shared between axom and the client are strictly
confidential unless otherwise agreed upon in writing. Both parties agree to maintain the highest level of
discretion and professionalism.
7. Intellectual Property
All intellectual property created by axom during the course of engagement remains the property of
axom at all times. While usage rights of deliverables are licensed to the client upon full payment,
copyright and authorship rights are never transferred. axom retains permanent authorship and
ownership but grants clients a perpetual, non-exclusive, royalty-free license to use the completed work
for their intended business purposes.
8. Billing Justification and Professional Credentials
axom’s billing rates reflect not only hourly commitment but also the depth of our expertise,
infrastructure, and intellectual capital. Our firm deploys Canon Pro Line technology, enterprise-class
systems, and a suite of advanced tools to ensure precision, speed, and quality. Our consultants are
highly educated, licensed, and trained across diverse industries. Ongoing professional development
ensures that our team remains ahead of market trends and technological advancements. With a
proven portfolio of hundreds of successful projects, our clients benefit from the acumen of a
multi-disciplinary team capable of delivering solutions that blend innovation, compliance, and
measurable results. In this way, our fees are a direct reflection of the immense resources, expertise,
and technology required to deliver work at the level expected of axom.
9. Commitment to Excellence
Every project undertaken by axom is guided by a commitment to excellence. We hold ourselves
accountable to the highest professional standards, with work products that emphasize accuracy,
innovation, and practical impact. Clients receive not only deliverables, but strategic solutions that align
with long-term success.
10. Technology Provisioning
axom leverages a vast suite of technologies, including AI-driven analytics, professional-grade design
systems, secure communications platforms, and enterprise-level project management solutions. This
broad infrastructure ensures that our clients benefit from the most robust, future-ready solutions
available.
11. Payment and Collections
Invoices are due upon receipt. Unpaid invoices will result in collections proceedings or lawsuits, at our
discretion. Clients are responsible for any legal fees, court costs, or collection agency fees incurred.
12. Limitation of Liability
axom shall not be held liable for indirect, incidental, or consequential damages arising from the use of
our services. Our liability shall not exceed the total fees paid for the specific service giving rise to the
claim.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of
Tennessee.
14. Acceptance
By engaging axom’s services, you acknowledge and agree to these terms and conditions in full.
